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My sister struggles to use a computer, but it's really tough trying to help her with it over the phone. I live miles away, so I can't just pop round. What else can we do?

You can use something called ‘remote access’ or ‘remote support’. This allows you to see your sister’s screen from your screen (but does involve you logging in and her allowing this). It can usually be used across smart phones, tablets and computers. Search ‘remote access’ plus the type of device on google to find out more. It may take some experimentation to see what works, but once you both get the hang of setting it up, it could be very helpful when you’re sorting out tech issues remotely.

I'm thinking about getting my brother a tablet - what accessibility features are there on Apple and Android devices?

Tech expert Ray Weaver explains and compares useful accessibility features including quick edits that make screens less confusing, voice tools for blind and partially sighted users, tricks to adjust the touch sensitivity of a screen, live captioning features for hard of hearing and d/Deaf users and much more.

I'd love a new way of keeping in touch with my sister who has learning disabilities

Book Creator is an app that lets you make an interactive book, with colours, text and images. You can add your own videos, sound effects, speech, songs, noises or web links. It’s colourful and uncomplicated to use. You don’t have to create a whole book (but you can if you like!). You can make a couple of quick pages to let your sister know about your week. It’s like an interactive letter. Find out more in this video from tech expert Ray Weaver.